STORE POLICY
Customer Care
The products in our store are manufactured and shipped by Print on Demand company Printful. This means when you place your order, it goes to them, the print the item especially for you and ship it to you directly. This helps us as a business as we don't have to find the space to store stock or worry when that stock doesnt sell.
Check out Printful's production footage to see how we fulfill specific products
Printful have a three step control process to ensure the products they send are up to our standards. However sometimes items may arrived damaged or get lost in transit. In these cases please follow our FAQs to see our Shipping and Return Policy on how to get a refund/replacement.
Payment Methods
-
Credit / Debit Cards
-
PAYPAL
Privacy & Safety
What data do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.
Your personal information will be used for the specific reasons stated above only.
How do we store your data?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Can I withdraw consent to store my data?
Absolutely. If you don’t want us to process your data anymore, please contact us at info@idlehandscraftclub.com. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@idlehandscraftclub.com.